Was great while it was working

april montes 2012-10-06 14:27:27

We ordered this program and the Bluray copy program. Bluray copy program was great, easy, no problems. The Bluray to DVD copy program was great until it stopped working about 2 months after we paid for it. Worked great all during trial and for the first 2 months after purchase, then after About the second upgrade installed the program stopped working. An error message kept saying blank disc was not Bluray (it wasn't suppose to be, it's copying Bluray to DVD)write process could not complete. Anyway we put it on a shelf until we had time to contact tech support. We have been going back & forth with tech support since June with no solution, despite this a refund was denied. Finally after several months of back and forth emails and 0 solution we got the program to work. Only after we installed another freeware program that works together with DVD FAB. So perhaps your better off just installing the Free ImgBurn and going with another program. If it worked properly it would easily be a 5 stars for ease of use, price, and novice friendly.