Disney Plus, as a famous streaming media platform, boasts a variety of absorbing movies, documentaries, and TV episodes. However, users may encounter problems when they watch Disney Plus offline. Why are Disney Plus Downloads not working? How to fix it? You may find answers in this article.

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Why Are Disney Plus Downloads Not Working

There are multiple reasons for Disney Plus downloads won’t be played offline. Problems with your devices, account, and the official Disney Plus downloading limits may all lead to the situation that its downloads won’t be played offline. Take a moment to read the next section, and you can find solutions that best address your issue.

How to Fix Disney Plus Downloading Issues

1. Check Your Device's Storage Space

As mentioned above, Disney Plus provides a large amount of content, and these files up a substantial portion of storage. As a result, your device may be out of memory capacity, preventing you from downloading videos anymore. So, when you cannot download movies on Disney Plus, perhaps clearing your device’s storage space will help:

Tutorial:

Step1
On Android: Go to "Settings" and find "RAM & storage".

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On iOS: Go to "Settings" and find "iPhone Storage" in "General".

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Step2
Delete files you do not use anymore, including but not limited to videos and photos.

2. Check Your Account

For one thing, verify if your subscription is available to download content. Disney Plus provides several subscription plans, among which the basic plan does not have the download capability. You can go to "Account" on Disney Plus to upgrade your plan to Disney+ Premium.

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For another, to prevent your downloads from expiring, please log into your account and connect your device to the internet at least every thirty days.

3. Check Your Network Connection

The network connection is also a crucial factor in downloads not playing or sticking in the queue. Except for making sure your device is connected to the internet, you should also check the internet speed. If either of them fails to meet the downloading requirement of Disney Plus, your downloads won’t work.

As indicated on its official website, the high-definition content requires 5.0 Mbps, while the live content needs 8.0 Mbps and 4K UHD content demands 25.0 Mbps.

4. Check Your Location and VPN

Disney Plus will detect every user's location before providing video streaming services to them. Therefore, you need to turn off the VPN. After confirming your accurate location, it will allow you to download its content and play offline.

Tutorial:

Step1
On Android: Go to "Settings" to find "VPN" in "More connections". Turn it off.

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On iOS: Go to "Settings" and find "VPN" in "General". Turn it off.

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Step2
Refresh the page on Disney Plus to check if the videos are available now.

5. Update Your Disney Plus App

One thing that's easy to overlook is that your Disney Plus app may need an update. All you need to do is to open the app store and find the Disney Plus app from the list of apps waiting for the update. Click the "Update" and leave it to finish.

Special Recommendation: A Perfect Downloader to Avoid Downloading Limits

However, after trying all these methods, your downloaded videos may still remain unsolved. Additionally, other official limits may also lead to challenging problems when users play downloads offline. In such cases, a third-party downloader may be what you need.

Tool Required: StreamFab Disney Plus Downloader

StreamFab Disney Plus Downloader
With up to 1080P quality and Atmos/EAC3 5.1 audio, StreamFab Disney Plus Downloader can download Disney Plus videos for permanent playback!
Attracting Attributes
  • Indefinite Validity: ensures that your Disney Plus downloads work forever without official downloading limits.
  • High Video Quality: downloads videos to 1080p and Atmos/EAC3 5.1 audio, as MP4 or MKV format.
  • Quick Speed: masters multiple download tasks simultaneously at an impressive speed.
  • Ads Free: removes the built-in ads of Disney Plus in the downloads.

Operational Steps

Step1
Install StreamFab Disney Plus Downloader on your device by clicking the buttons below.
Step2
Go to Disney Plus at Home Services and log into your account.

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Step3
Start to play the video you want. It may take a few seconds for analysis.

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Step4
Click the "Download Now" button. You may customize the audio codec, language, and subtitles in this interface.

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Now you have acquired methods to download movies on Disney Plus on your laptop. After resolving the problem of Disney Plus not working, now it's time to enjoy your favorite videos!

FAQs

1. No Matter Which Disney Plus Subscription Plan I Change to, Will I Be Able to Download Videos?

Yes. Disney Plus offers eight subscription plans in total, including Disney Plus Basic, Disney Plus Premium, Disney Bundle Duo Basic, etc. Except for the basic plan, all of them allow users to download videos.

2. Why did My Downloads Disappear?

On the one hand, it might happen if you accidentally or automatically logged out of your account on your mobile device. On the other hand, you may forget to connect your device to the internet at least every thirty days. You just need to re-download the missing videos again.

3. Which Devices Can I Use to Download Disney Plus Content Without Causing the Downloads Not Working?

According to its official website, the devices you can use to download Disney Plus content include Apple iPhones, iPads, and Apple Vision Pro; Android phones and tablets; and Amazon Fire tablets. For downloading on computers, our StreamFab Disney Plus Downloader may be a good choice.

Conclusion

Sometimes Disney Plus users may have issues where downloads cannot work properly. This problem can stem from various factors, including network and device problems. In this article, we proposed five practical methods to address your questions.

Additionally, we recommended to you a reliable third-party downloader, StreamFab Disney Plus Downloader. It not only enhances your downloading experience but also bypasses some common issues when you download content through official channels.

We hope that through this article, you can find the necessary assistance to resolve the problem that your downloads cannot work and enjoy videos seamlessly.