Frequently Asked Questions (FAQ)

After I paid for it, I found the product cheaper than what I paid for. Can I get the difference?

Yes. We offer a 7-day money-back guarantee for Monthly Plan users and a 14-day conditional money-back guarantee for yearly and lifetime users. Please check https://www.dvdfab.cn/refund-policy.htm. If you purchase the product and then find it has a difference, please contact us and we can help you.

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If you come across any problems during the process of purchasing or using our product(s), please feel free to contact us. Our service team is always on hand to assist you, and your issue will be dealt with as soon as possible.
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