Frequently Asked Questions (FAQ)

How to cancel the subscription?

If you do not wish to have your subscription plan automatically renewed for the upcoming billing period, you can easily cancel it through the Member Center. Simply navigate to the “Subscription” section and select “Cancel subscription”, then follow the prompts to complete the cancellation process. Your subscription will remain active until the expiration date, but it will not be automatically charged for future periods.

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If you come across any problems during the process of purchasing or using our product(s), please feel free to contact us. Our service team is always on hand to assist you, and your issue will be dealt with as soon as possible.
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