How to Report an issue?
If you encounter problems while using the DVDFab, you can give us feedback and we will help you solve the problem.
1. You can submit the issue with details via the Menu > Feedback in the software. This way will attach the log file automatically.
2. You can also go to the Contact page to submit it, choose the corresponding options, and describe the problem in detail.
3. Send via email to service@dvdfab.cn directly.
Either way, a ticket will be created which can be found at the Member Center > Get Support. Our support team will get back to you soon.
Related Questions
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- Why does HD Decrypter keep asking me to pay?
- How to retain Dolby Vision for creating ISO or disc from video files?
- How to rip movie to Hi-Fi Audio format?
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If you come across any problems during the process of purchasing or using our product(s), please feel free to contact us. Our service team is always on hand to assist you, and your issue will be dealt with as soon as possible.
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