Frequently Asked Questions (FAQ)

The typical steps for uninstalling Passkey from your computer involve going to the Control Panel and selecting “Uninstall a program” or “Programs and Features.” Locate Passkey in the list of installed programs, right-click on it, and choose “Uninstall.”
If you encounter an error message such as “the file or directory is corrupted and unreadable,” you may need to delete the Passkey folder manually from the installation path and also delete the corresponding folder under Documents.
Subsequently, you can download a fresh Passkey installer from the official download page at https://www.dvdfab.cn/download.htm and proceed with the reinstallation.