Frequently Asked Questions (FAQ)

What can I do to ensure my burning progress successful?

To make the burning process smoother and to ensure good usability of the burning results, there are some general suggestions for your reference:

1. Do not run many tasks when copying and burning discs with DVDFab, or you can disable other background tasks that take up a lot of CPU;

2. Update the firmware of your recorder/burner to the latest version and keep it clean;

3. Reduce the write speed to half the rated speed of a blank disc;

4. Use high-quality blank media;

5. Do not run the computer or burn continuously. The temperature of the writer/recorder may overheat, which may cause burning to fail.

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If you come across any problems during the process of purchasing or using our product(s), please feel free to contact us. Our service team is always on hand to assist you, and your issue will be dealt with as soon as possible.
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