Frequently Asked Questions (FAQ)

What should I do when I enter the wrong email?

1. Please provide some information in order for us to be able to find the order:
- Reference number of the order (you can find it in the receipt/invoice);
- The wrong email address used in the order;
- Registered name for the product;
- A screenshot of the charge.
2. Tell us the new email you want to change to.

Contact Us

If you come across any problems during the process of purchasing or using our product(s), please feel free to contact us. Our service team is always on hand to assist you, and your issue will be dealt with as soon as possible.
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