Frequently Asked Questions (FAQ)

The videos contains no subtitle when playbacking the donwloaded videos. What should I do?

1.Please first make sure the video itself has the subtitle. 2.Please make sure you have set the subtile format into "Remux into File" in Common Settings. 3.Please make sure you have enabled the subtitle when playback the video in the player. 4.Please try another player and playback the video to see the result.

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